Help Desk Technician Job at Insight Global, Washington DC

  • Insight Global
  • Washington DC

Job Description

Position: Help Desk Technician

Location: Washington D.C.

Pay: $15/hr to $21/hr

Key qualifications:

  • Active Secret Clearance (ability to obtain/maintain TS/SCI)
  • Security+ (or equivalent IAT Level II certification)
  • 2+ years of Help Desk, Desktop Support, or IT Support experience
  • Experience supporting hardware, software, network, or information assurance environments

In this role, you'll provide Tier I support for end users, troubleshoot hardware and software issues, support network operations, assist with cybersecurity initiatives, and help ensure critical systems remain operational. You'll work alongside a collaborative team supporting mission-critical technologies in a fast-paced federal environment while continuing to grow your technical skillset.

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